We will accept one of the followingas evidence;a recent council tax bill, gas, electricity or water bill, driving licence, bank or building society statement, official tenancy agreement or letter from the Department for Work and Pensions. If you apply online you should receive your replacement bus pass quicker. If you want to know when you will receive your Merseytravel National Travel Pass check the ready reckoner on pages 13 - 14. If your photo is unsuitable the application will be refused and you will have to reapply. Lost or Stolen Bus Pass - You should notify us as soon as possible by Contacting Us. It is also worth checking if your number plate is using the correct font, spacing, lettering and size etc. A copy of your passport clearly showing your photo or, Blind or partially sighted Registration Card, Letter from audiologist confirming you are profoundly or severely deaf (being at 70db or greater), 4 points or more Communicating Verbally PIP. We will charge you to replace a lost or stolen pass. Merseytravel is the passenger transport executive, responsible for the coordination of public transport in the Liverpool City Region in North West England.Merseytravel was established on 1 December 1969 as the Merseyside Passenger Transport Executive.From 1 April 2014, with the creation of the Liverpool City Region, Merseytravel expanded its area of operation from the metropolitan county of . If you already have a Merseytravel Local Travel Pass you do not have to reapply. You can purchase tickets, update your details and manage your MetroSmart account online. If you have not changed address since you last received a travel pass or have already informed TfGM of your change of address you do not need to complete this form. Get one Taipei Anytime coupon with any purchase of a One-Day Pass, 24/48 or 72hr Taipei Metro Travel Pass, or Joint Tickets (Taipei Metro/Double Decker Bus Joint Ticket or Taoyuan Airport MRT/Taipei Metro Joint Ticket). Publi le 25 fvrier 2023 par . You may be asked to confirm your National Insurance number or other personal details. There is no need to send your old pass - we only need proof of your new address. Aged 19+ If you are aged 19+, you may qualify for assistance towards travel costs. 180 days of social studies 5th grade answer key; florida high school track records; milwaukee packout mods; metallica madrid 2022; Bus Service Operator Grant Survey 2021-22. If you are a registered T-FLOW user, then you can log in to your account online and select theTransactionsoption from the top of the page. They will give you a crime reference number, which you will need to quote when you order your replacement pass. If your concession travel pass has expired and youve not received your new one yet, please check that we have the correct contact details and address. have reached the state pension age for women. You should receive your replacement pass within 6 weeks. Beyond the 60 days there is a charge of 10 to replace a lost pass. 8am to 6pm - Saturday, Sunday and Bank Holidays. If you have lost a belonging, call our Lost Property Office on 0151 955 2368 or email lostproperty@merseyrail.org. Lost Property. you are disabled and cannot travel by bus without the assistance of another person. endobj Important: If you are submitting a PIP Award Letter or a DWP Award Letter to support your application you must provide ALL pages of your award letter showing the number of points awarded for each category and the length of your award. If your Term Time ticket has been lost or stolen, were not obliged to issue you with a replacement. Best . We will charge you to replace a lost or stolen pass. You will need to wait 3 working days before logging back into your online account and setting up a new Direct Debit instruction with your new payment details. Renew a bus pass. All items are logged with our Lost Property Department immediately. Renew, replace or update a disabled persons bus pass. Any relevant information including proof of address if you have moved address recently. The Taipei Anytime coupon will be distributed from May 1, 2022 to December 31, 2022. If you change address it is your responsibility to inform TfGM. For the most up to date information contact Merseytravel on 0151 227 5181 or use the Merseytravel website, a link to which . You can apply for your bus pass online or ask a friend, family member or someone you trust to apply online on your behalf. If your information is older than 12 months or not relevant to the category which you have applied under the information will be returned and your application delayed. We offer free travel to all Merseyside residents who are aged 60 and over. I have lost my student ticket, what should I do? We will accept a marriage certificate or letter from a solicitor as proof of your new name. This could be a free bus pass, a discounted bus pass or help with travel . No trains are running from the station. This same problem is also common with the letter D and C etc. Arkadalk; stihdam; Liderlik Gelitirme; Yaam; Haberler; can i use my greater manchester bus pass in blackpool Hakkmzda. Please try again. Passes for 60+ You can travel free on buses, trains and Mersey Ferries if you are over 60 and live in Merseyside. If this does not resolve the issues, we would suggest that you use one of the attended lanes at the toll plaza. By using this website or closing this message, you are agreeing to our Cookie notice. Take your supporting documents to a Merseytravel Centre or post them to: Are there any other services for disabled people that I can use? Alternatively, you can visit a Merseytravel Centre in person where you can make a payment using cash or card over the counter and, in most cases, have your pass issued immediately, or it will be despatched to you by post. There is a 5 fee to replace a lost or damaged Senior Pass. Here you can view all transactions for up to 60 days, filter using payments, journeys or refunds and download a copy to PDF for your records. Seven days after you have notified us of the loss, a replacement can be ordered by contacting us again and paying the fee of 10.00. Replacing lost or damaged passes. While you can buy a bus pass at our Guild Shop, unfortunately, we cannot issue replacement bus passes. /OPM 1 Passes can be used from 9am Monday to Friday, and at all times at weekends and on bank holidays. You can order a replacement online if you have already created an online account, or at a Bus Station Travel Centre. If your bus pass is stolen, we'll arrange a replacement free of charge. Replacing stolen passes. Further information on the disabled persons bus pass. If we have questions about your application well contact you using the details you provided. Merseytravel offers free travel on all buses, trains and Mersey Ferries river crossings for anyone aged 60 or over who lives in Merseyside. If your photo is unsuitable the application will be refused and you will have to reapply. We are sorry for any inconvenience caused. They can also key your number plate into the system so that you can use your account to pay for the journey. I agree that, if my application is successful, I will not allow any other person to use the travel pass and I agree I will use the travel pass in line with the rules of the English National Concessionary Travel Scheme as set out in the terms and conditions. We will charge you to replace a lost or stolen pass. It must be dated within the last 12 months. Enter your postcode to: apply for a bus pass from your local council; check if you can get one sooner; Postcode lookup. In the past we have not charged for one of these passes, but from 1. Our colleagues will be able to see what the ANPR Camera is seeing and help to identify any issues there for you. Have you moved home since you received your last concession travel pass? Your supporting evidence must be dated within the last 12-months. For details of all our locations and opening times please click here. Alternatively, you can download an application form and take the completed document to a Merseytravel Centre. As a result, we would recommend checking your number plate for this to see if any of the caps have fallen off the screw or bolts. if you have already created an online account, if you have already created an online account. Not ticking one of these declarations may mean we are unable to issue you with a concessionary Travel Pass. Please read through each declaration and tick both boxes below to show you have read, understand, and agree with this declaration. When you reach your 60th birthday you can apply for a Merseytravel Over 60s travel pass. If you give permission for us to check your address on our council tax database, you will not need to provide documented proof of address. You may also be eligible for free local transport on buses, trains and ferries within Merseyside if you are aged 60 years or above and living within the area. By typing your name electronically in the signature box on this application form you agree, acknowledge and intend that this will constitute your signature for the purposes of this application. Updated 01:22, 8 MAY 2013. Please note - we cannot replace lost or stolen passes via email. S.S.S. If you do not have a crime reference number you'll need to request a replacement lost bus pass (see above). Network Railowns the infrastructure, including the railway tracks, signals, tunnels, bridges, level crossings and most stations. you are not yet 60 years of age and need to apply on grounds of disability. Designed and powered by Any relevant information including proof of address if you have moved address recently. How will my personal data be used and stored? Changes to the older and disabled bus passes - times of travel. A disabled person's bus pass allows people with specified disabilities free bus travel throughout Medway and Kent and on registered local bus services in England. Covering bus, train and ferry, the Trio ticket offers you flexibility to decide the modes of transport that best suit your travel needs. Email: concession@merseytravel.gov.uk. If you've already applied and you'd like to track your application or have a card and you'd like to update your details, please . Once these times have passed, you should be able to tap you MetroSmart card on the bus to collect your ticket this should change on your account from Pending / Not Active to Active. Credit/debit card details, as there is a charge of 10 for a replacement pass. $4%&'()*56789:CDEFGHIJSTUVWXYZcdefghijstuvwxyz ? We need proof of your current Medway address if youve moved since your pass was last issued. If you find your pass after requesting a replacement pass, the charge cannot be refunded. Enter the amount you want to be refunded and click Submit. Merseytravel Centres: Locations and opening times. Get weekly Wirral View updates in your inbox. If the chip in your pass is not working, we will not charge you for a replacement pass and a new one will be sent to you by post. 2 0 obj From that date holders of the older person's pass can only travel free after 9:30am on Monday to Fridays and all day on Saturdays, Sundays and bank holidays. Merseytravel are also in charge of the bus stations and shelters across the borough. I agree to the local authority contacting a health-care professional if necessary, to ask for more information to support my application. Replace a lost or damaged older persons bus pass online, Replace a lost or damaged disabled persons bus pass online. Please note - Your booking request is not a confirmation of your journey; you will need to ring our Customer Service Contact Centre on 0151 330 1002the day before you travel to check if your request has been successful. If your Medway bus pass is stolen, we'll replace it for free. If your number plate doesnt conform to the DVLA standard, then you would need to change your plate accordingly or use an alternative method of payment when travel through the Mersey Tunnels. The easiest way to let us know about a damaged bus stop or shelter is to use our online. Check when you qualify by visiting GOV.UK. If you apply online you may have to wait for a few days for your application to be processed. Safer Streets campaign to improve womens safety rolls out across Merseyside, Vital next step for bus reform in Liverpool City Region to be considered, Mayor joins passengers as Liverpool City Regions new trains hit the tracks, Liverpool City Regions new trains could be running from next week, Network Reviews, Consultations and Changes, Safety Advice for Drivers using the Mersey Tunnels, The Apprentice Travelcard for 19 24 year olds, Refunds, Returns, Compensation and Overcharging. If you receive the following benefits, you will not be charged the fee and you can apply online. If it's faulty rather than damaged,staff will arrange for the replacement pass to be sent to you. We will accept the following: To apply online you must be able to provide proof of age and photo identification. If you made a card payment using the card reader fixed at the toll barrier, then the easiest way to get a receipt for your payment is to visitmerseytunnels.co.ukand click theRequest a receiptpanel on the main page. To get a disabled person's bus pass you'll need to provide evidence that you qualify using any one of the eligibility categories of disability. When emailing the team, please include a copy of the proof of purchase for your ticket (this will either be an email if your purchased online or a paper receipt if you bought it in person). This scheme is one of the most generous in the country and gives free train and bus travelseven years before passes are available under the mandatory English National Concessionary Travel scheme. If you find your pass after requesting a replacement pass, the charge cannot be refunded. The easiest way to do this is to log in to your online T-FLOW account at merseytunnels.co.uk. Please make sure that you provide details of your old address, your full name and date of birth. If you need additional support with your top-up, you can call our Customer Services Contact Centre on 0151 330 1004, If you have an active Direct Debit set-up, the easiest way to request a refund is to log in to your. If you do not have photographic identification, we will not be able to process your application by post and you will need to go to your local Merseytravel Centre to continue with your application. Have lost my student ticket, what should i do stihdam ; Liderlik Gelitirme ; Yaam ; Haberler ; i... Issues there for you Guild Shop, unfortunately, we 'll replace it for free has! Issue replacement bus passes common with the letter D and C etc agree to the Local authority a... 60S travel pass both boxes below to show you have moved address recently be distributed may... 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